Refer to "MTP Device Cannot Start code 10" if you get this error message Ensure you are connecting directly to the computer USB port and not to a USB hub. If the player does NOT turn on try other USB ports or on another computer if one is readily available. The screen on your player should turn on, show ' Connected' and indicate the battery charging or full. STEP 1 - Connect the Sansa player to the PC If the Sansa still connects and charges but never shows connected on the screen even after trying different PC and cables contact SanDisk support to check warranty status. Please try using a different cable and connecting to a different PC. This could be due either to the Cable, PC, or a defective device. When connecting the Sansa to the computer if the screen comes on but does not show "Connected" on the screen the port is providing power however the data connection is not working. You may need to check with your IT administrator to see if this is causing the problem. NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations.
Mp3 player download install#
SOLUTION 1 - For brand new player or first time connecting to this computer.įor Windows XP users: verify the following operating system requirements are met.ĭownload and install the latest Windows Media Player if it's not installed.įor Mac users, see Sansa player not recognized by a Mac OSįor Windows 7 & 8 users: Proceed to Solution 2 First try resetting your Sansa to ensure it is not frozen. NOTE: If the Sansa is frozen or hung it can prevent the device from being recognized by the computer. To resolve this issue, try the following solutions: This may be caused by one of the following:ġ.
0 kommentar(er)
